RELATED: How to Stop Your Webcam From Freezing and Crashing on Windows 10Ī few short weeks later, Microsoft rolled out the Anniversary Update and broke my new webcam. I included one of the most popular webcams at the time, the venerable Logitech C920. In the summer, I built a new desktop PC and bought various peripherals for it. The WPD update is far from the first time Windows has broken hardware on my system. But how is the average Windows user who can’t access their smartphone’s files supposed to identify the problem and fix it? Remember When the Anniversary Update Broke a Bunch of Webcams? I, a computer-savvy tech writer, discovered this problem and was able to fix it myself. Worse yet, average Windows users are in big trouble. If you can’t do that, Microsoft invites you to follow a 13-step process involving the Device Manager and several commands run in an Administrator Command Prompt window. Instead, Microsoft recommends you use a system restore point, something that won’t be possible on many PCs, as Windows 10 seems to sometimes ship with System Restore disabled. It’s my job to fix what Microsoft broke on my PC, and it’s your job to fix it on your PC if Windows 10 automatically installed the same update for you.Īs this is a driver update, there’s no way to “uninstall” it like you would a normal update. Microsoft caught the problem, so that should be the end of the story, right? Nope. Microsoft isn’t going to release an automatic fix through Windows Update to correct the problem. Apparently that isn’t happening properly.

This update seems broken for everyone, so how did it get onto Windows Update in the first place? Driver updates are supposed to be tested through the Windows Hardware Quality Labs before they’re allowed onto Windows Update.

Windows 10 has ruined my computer